Today's workshop

So, the workshop today went well. Unfortunately we had one team member missing. After visiting Aktia, the others from the group joined us and we talked about customization and how retail banking will look in the future. This was presented to the other groups at noon.

After a lunchbreak we were only three left; Johannes, Rasmus and me. We decided to take a look at what really needs to be done before Kunstenniemi and what information we need for the project. The following was decided:

• At least one post in the blog about your own topic 

• Blogging (at least one) concerning relevant material (find books, articles, videos etc. and post the links here on the blog. This makes it easy for us to find them when we need them in the project). 

When you do these tasks, remember the key words: SERVICE DESIGN, FUTURE, RETAIL BANKING. 

The deadline for both tasks are Friday the 12th!

I think we are getting there... :)

The group got some contact information today. As the teamleader Rasmus will take care of this and contact Marc next week and ask some questions that might help with the project.

We also had a discussion around the communication in the group, since it has not been working perfectly. We will try to improve the communication, i.e. information if we cannot participate in a meeting etc, if we have problems with a task and so on. It is most important that we communicate within the group :)

Have a great weekend everybody!

/Bella